Photos, videos, audio (voice messages), documents (PDFs, spreadsheets, contracts), stickers, and GIFs from your conversations are automatically catalogued here — organized by source session, media type, sender contact, and date. Separated by session: each connection (personal WhatsApp, work WhatsApp, personal Telegram, etc.) has its own isolated area. Doesn't mix files from different accounts even when the same contact sent you things via both channels. Continuous automatic indexing: new files appear in seconds after arrival. Nothing is lost — even if you or the sender delete it from original WhatsApp, the copy remains on ZapRag.
View only photos in a visual gallery with large thumbnails side by side, only audio with inline player and transcription button, only documents with PDF preview, only videos with play without leaving the panel. Additional filters by contact, period (last 7 days, this month, custom range), size, or text search. Select multiple files (Ctrl+click or bulk selection via checkbox) and download them all together in a single zip named with date and source. Useful for periodic archiving: 'download everything client Marta sent in October' becomes a zip in 1 click.
Search audio by what was actually said (automatic transcription via Whisper), documents by internal text (including OCR for scanned PDFs), photos by smart tags generated by AI (identified objects, extracted text, context) — not just by file name. Searching for 'electric bill' finds the photo of the receipt even if the file is named 'IMG_4827.jpg'. Configurable retention per conversation: set how long to keep media from each chat (30 days, 6 months, 1 year, permanent). Can discard old photos automatically and keep only important documents, saving space without losing what matters.
Each media item received by Sessions triggers a dedicated asynchronous pipeline: download of the binary, encryption with the user's key (AES-256-GCM), storage in object storage (S3-compatible) with at-rest encryption, and per-type processing — Whisper for audio (transcription), OCR + LLM analysis for images (description + extracted text), specialized parsers for PDFs/DOCX/XLSX. Structured metadata (mime-type, dimensions, duration, page count, full transcription, tags) is stored in PostgreSQL for fast search. Extracted text content is also indexed in Qdrant for semantic search via Insight. All without requiring any action from you.
Sales professionals need to retrieve the ID photo the client sent last week — searching for 'identity document' finds it. Parents recover kids' vacation photos scattered across months of family group. Finance teams find receipts and invoices lost in conversations. Doctors retrieve exams sent by patients via WhatsApp. Lawyers recover conversation screenshots used as evidence. Travel professionals bulk download 6 months of photos before cleaning WhatsApp. Technical support hunts audio where the client describes the problem. Anyone who receives lots of media and loses track because they can't find it later.
Files is automatically fed by Sessions and creates the foundation for Insight (semantic search), Drive (you can promote an important file from Files to Drive with 1 click, gaining manual metadata and public sharing), Tasks (attach to cards), and Reporter (reference important media in briefings). Optional sync with external storage (Google Drive, Dropbox, OneDrive) for continuous backup. Temporary link sharing: generate a URL that expires in X hours to send to someone outside without granting permanent access. Automatic webhook: notify external systems when receiving a specific file type (e.g., 'every PDF arriving from the accountant goes to system X').
Q: How much media does ZapRag store? — Plan limits: 100 GB on Pro, 500 GB on Business, unlimited on Enterprise. Additional purchase available. Q: Can I download everything at once as backup? — Yes, full export in zip via panel request (~5min processing). Q: Does AI tag photos? — Yes, automatically: identifies documents, people (no facial recognition), products, present text. Q: Is there deduplication? — Yes, the same photo sent by multiple people is stored only once. Q: How do I bulk delete media? — Filter what you want to delete (e.g., 'videos older than 1 year') and bulk-delete.